Those who are good at communicating with people and are interested in customer service can consider becoming a concierge. Many concierge positions only require a high school diploma, but a degree in tourism or hotel management can be helpful. Hotels usually want applicants with several years of work experience in the hotel industry. This is because many of the skills that a good concierge need are learned through on-the-job training. Concierges must also be familiar with the area they work in.
那些善于与人沟通并对顾客服务有兴趣的人可以考虑成为礼宾部的一员。很多礼宾部职位只需要高中文凭，但有旅游业或饭店管理的学位会很有帮助。饭店通常想要已在饭店产业有几年工作经验的应聘者。这是因为一位优秀的礼宾部人员需要的很多技能都是透过在职训练习得的。礼宾部也必须熟悉他们工作的地区。
生活必备字词：
communicate vi. 沟通，交流
degree n. 学位
industry n. 产业
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本文节录自《常春藤生活英语》杂志，完整内容请见八月号。
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